Help & Contact Us

We hope you will find all the answers here on our website (please check FAQs section first). If not – feel free to contact us at these numbers:

  • Japan: Viber +819091382478

  • Phils.: 0909 418 0277

Our friendly Customer Service will be glad to help you with any queries you may have during the opening hours from Monday to Sunday : 9am – 9pm (JST Japan Standard Time UTC+9)
Get in touch with the Japaninda!

To speak to our Customer Services Team click on the Chat window in the left bottom corner. If we are not able to assist you at the moment, you may send a message there or try to contact us in another way.

Email us at we always try to respond to all emails as soon as possible. Please allow slightly more time after weekends/holidays or at promotional periods.

Japan: Viber (+819091382478)
Phils.: 0909 418 0277
(Available Monday to Sunday: (9am -9pm (JST Japan Standard Time UTC +9

You can also reach us through all our social media pages, which you can find on the footer of our website.

Simply complete the form and click ‘send’ to submit an inquiry.